Cenotes & Paradise Lagoon

Cancelation policies of Cenotes & Paradise Lagoon

Full refund will apply in the following cases:

      1. When the service is canceled by the supplier.

      2. Due to illness, presenting a doctor's report.

      3. The Cancellation or date change is made prior to 11:00 am the day before the service.



No refunds will apply:
      1. If the client does not show on the date and time of service.